Internet Access

AT&T

In response to the public health crisis, Access from AT&T is temporarily:

  • Offering two months of free service to new Access customers who order by April 30, 2020. $5/mo or $10/mo thereafter, depending on your speed.
  • Expanding eligibility based on income and to households participating in National School Lunch Program/Head Start
  • Waiving all home internet data overage fees
 
AT&T has AT&T Access for low income families.  This website has instructions on how to sign up, cost and a comprehensive Q&A section as well:   https://www.att.com/shop/internet/access/#!/ 
 
Here’s the link for Spanish speakers:  https://www.att.com/es-us/shop/internet/access/#!/ 

SPECTRUM

A message from Charter Communications / Spectrum

Given our local residents will be directly or indirectly affected by COVID-19 in the coming weeks, and with the knowledge that Americans rely on high speed broadband, beginning on Monday, March 16th, for 60 days Charter Communications commits to the following, which goes above and beyond the commitments made to the FCC:

  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely.
  • For eligible low-income households without school-aged children, Charter continues to offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30 Mbps.
  • Charter will open its Wi-Fi hotspots across our footprint for public use.
  • Spectrum does not have data caps or hidden fees.
  • Charter will not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.
  • Charter will waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic

Additionally, we have several Wifi Hot Spots locations throughout the City of Anaheim and Neighboring cities https://www.spectrum.com/wifi-hotspots.html